Banco Finantia has a Whistleblowing Policy and ensures the existence of reporting channels (whistleblowing) intended for the communication of irregularities, inappropriate conduct, non-compliance with internal rules of the Banco Finantia Group or with legal rules, as well as for reporting practices of corruption and related offences.
The reporting of irregularities must be carried out in accordance with the principles of good faith and reasonableness and should, whenever possible, be accompanied by relevant supporting evidence.
Reports may be submitted by Banco Finantia employees — including members of the corporate bodies and holders of key functions — as well as by persons who provide services to the Banco Finantia Group on a permanent or occasional basis, or by any other persons.
All reports received are analyzed, responded to and handled confidentially, ensuring the protection of personal data and compliance with the applicable legislation.
The reporting of irregularities may be made through the following channels:
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Email:
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Postal mail: Rua General Firmino Miguel, No. 5, 1st Floor, 1600-100 Lisbon. For the attention of the Audit Committee or the Compliance Department, with the mention “Confidential” clearly indicated on an inner envelope containing the report.
- Internal channel (employees): Banco Finantia Intranet, via the dedicated link “Reporting of Irregularities”.
Reports may be submitted anonymously.
These channels are not intended for the submission of complaints. If you wish to submit a complaint, please consult the appropriate channels for this purpose here.