Reception of Orders  reception and execution of transaction orders for domestic and foreign securities upon the client's instructions. This service does not give you access to professional support, it is based only on your decision and order

Custody of Securities  registration and safekeeping of financial assets

Investment Funds   financial instruments that result from the raising of capital from several investors, the set of amounts being an autonomous asset, and managed by specialists who apply it to a variety of assets

Bonds   financial instruments that represent a loan taken out from investors by the issuing entity which can be either public or private companies, or States. When acquiring a bond, the investor becomes a creditor of that entity

Equity  securities that represent a fraction of the capital of a company, formed as a limited company. The holder of these securities is the shareholder and the issuing company is the issuer

It is a personalised advisory service, provided to potential or effective customers, in the context of carrying out transactions related to specific financial instruments. It can be directly requested by the customer or proposed at the initiative of the customer’s Private Banker, as an instrument to support investment decision making, with the final decision always being the customer's.

Because the marketing (order-taking service) of financial instruments does not involve any value judgment. On the contrary, it only requires that information be provided on the characteristics of the instruments, receiving the instructions from the customer without issuing value judgments. We recommend the use of the order-taking service only for our more experienced customers.

On the other hand, Investment Consulting consists of the issuance of investment recommendations by a Private Banker, ensuring that these are personalised, individual, and adjusted to the personal circumstances of each customer. In addition, these are reinforced by the vast experience of the Banco Finantia professionals and grounded on analytical resources and constant market monitoring.

In addition to Investment Consulting, Banco Finantia’s Private Bankers may also:

• Receive and execute securities transaction orders based solely on the customer’s instruction, without the need for specialised advice
• Act as custodians of financial assets
• Inform about solutions of term savings in EUR and USD

For additional information regarding this service, consult the Private Banking -  What we do page. 

Legislation establishes that the Independent Investment Consulting service can only be considered as such if three conditions are met:

• There is a capacity to value a sufficiently diverse range of financial instruments available on the market
• There is an advisory service for financial instruments issued and marketed by the financial intermediary and third parties; and
• The non-acceptance or receipt of any remuneration, commission, or benefit, paid or granted by a third party, except for non-pecuniary benefits of an insignificant amount. 

Non-independent consulting such as that provided by Banco Finantia is legitimised by adding value to the service provided, translated into benefits for the customer, both in terms of the quality of the accompaniment, as well as at the level of full access to the support and analysis resources provided by the Bank.

The Markets in Financial Instruments (MiFID II) Directive introduced a set of measures to reinforce the pursuit of the customer's interest above any circumstance, increasing the transparency and quality of the service and mitigating situations of conflict of interests. It establishes rules on how financial institutions relate to their Customers and, naturally, how they market their investment products and services. Of these, we highlight, for example:

• Reinforcement of information duties to Customers
• Reinforcement of rules on matters of conflict of interests
• More detailed criteria in order execution
• New transparency rules for the market
• Greater focus on the code of conduct and on the appropriate professional skills of employees (knowledge and experience) 

Before making any investment recommendation, your Private Banker will carefully evaluate which investment products and services to offer, considering an analysis of your knowledge and experience, but also of your financial situation, investment objectives, needs and tolerance to risk.

Any investment in financial instruments involves risks that the customer must consider:

• The value of the capital invested may be subject to fluctuations that make it impossible for the investor to recover the amount initially invested, depending on the valuation of the financial assets that make up the customer’s patrimony.
• Past returns are not synonymous with future returns and, for example, the foreign exchange risk reflected in the fluctuation of exchange rates between currencies can be negatively reflected when the value of the initial investment is recovered.
• Each financial instrument carries specific risks.

For more information on the products and risks associated with same, you can consult the “Additional Information for Customers” of Banco Finantia or the CMVM (Portuguese Securities Market Commission) website.

Nevertheless, Banco Finantia does not market its own products.

Reputability: it does not market its own financial products, having at its disposal a wide range of assets that it can recommend.

Experience: it has extensive experience in dynamic and constantly changing environments, having as its main cornerstone the preservation of the customer’s patrimony.

Value proposal: it provides an additional service according to the desired level, whether in the acquisition and sale of selected securities investment funds or of bonds and shares.

Personalisation: it develops tailored solutions, considering risk tolerance and the specificity of each investor risk profile, based on their knowledge, experience and financial capacity. It outlines fully personalised and appropriate investment strategies, considering the investor’s personal circumstances, socio-economic context and, of course, the intended investment objectives.

Specialisation: Banco Finantia’s Private Banking consultants have the necessary knowledge and experience under the terms required by the Comissão do Mercado de Valores Mobiliários (CMVM) (Portuguese Securities Market Commission).

Accompaniment: investors will be accompanied by a specialised Private Banker, at their disposal throughout each step of the process. In addition, Banco Finantia’s market specialists will regularly monitor their investment portfolio.

Involvement: it allows greater customer interaction in the management of their patrimony, to guarantee a service that is truly tailored to their expectations.

Flexibility: investors can keep track of their investment portfolio, anywhere and anytime, through the home banking service FinantiaNet.

Extensive knowledge of the bond market: knowledge of the bond market: advantage of know-how in the bond markets for public, financial, and corporate debt, covering a wide range of issuers which risk levels are classified by the main rating companies in the sector as investment grade and high yield.

For additional information consult the "Other Compulsory Information" page or the CMVM website.